FAQ

Please contact us if you have any further questions  Searching When I do a search for an image, sometimes no image is found, Why? How do I search for an image?  Membership How do I purchase a membership? After my membership has expired, can I still use the photos I downloaded? Can I share my username and password with my colleagues?  LightBoxes What is a LightBox?  CDLightBoxes What is a CDLightBox?  Photo Usage Can I create an online gallery of your photos? Can I sell templates with your photos included in them? Does the image I download have a watermark on it? If I modify an image, can I claim copyright to that image? What does 'royalty-free' mean? Can I use photos that I download in work-for-hire? How many images can I download during my membership? What are the file sizes (2MB, 40MB etc)for the different types multimedia, medium, high and super? When I do a search for an image, sometimes no image is found, Why? We are restructuring and optimising the keyword list, this will on occasion mean that an image may not have any keywords. You can in the short term browse through the respective category for your chosen image. All images are categorised.. back to top How do I search for an image? Use simple terms for any search reference. i.e.:businessman smile... This will return all pictures with these keywords. back to top How do I purchase a membership ? At the top of every page is a subscribe link, from there you will have 4 options of membership. back to top After my membership has expired, can I still use the photos I downloaded? Yes, you are allowed to use any image you download during your subscription after your subscription has expired. back to top Can I share my username and password with my colleagues? No, you are not permitted to share your username and password with anyone! We have a multi-user license for small, medium, and large businesses. Please contact us here to discuss your options. back to top What is a LightBox? A lightbox is a storage facility for the images you select and wish to hold until you are ready to download. You drop your images in here and call back any time for them, they are there waiting for you. back to top What is a CDLightBox? A CDLightbox is the same as a lightbox except when you select all your images, we give you your very own CDLightbox this is so YOU can build your own Collection of images. This is exclusive to all CreativeStockImages.com registered members. You can select up to 105 images for you very own exclusive and personel CD collection. back to top Can I create an online gallery of your photos? No, you are not permitted to create an online gallery using any images from our site back to top Can I sell templates with your photos included in them? No, you are not permitted to use images from CreativeStockImages.com for electronic applications such as e-greetings or website templates. Part of what your customer is paying for is the use of the images contained within those templates, and we do not permit the use of images in any downloadable form. Use in an electronic template requires a separate license and fee, and you may obtain information about such a license from templatelicense. back to top Does the image I download have a watermark on it? No, Once your membership starts all downloads are watermark free. back to top If I modify an image, can I claim copyright to that image? No, you are not permitted to claim copyright on any work that incorporates images from CreativeStockImages.com. Copyright of images from CreativeStockImages.com is retained by CreativeStockImages.com or third-party suppliers. Intellectual property laws in some cases protect works of art that are derived from the original work. We recommend that you consult legal counsel in order to make an informed decision. back to top What does 'royalty-free' mean? Royalty Free means you do not have to pay any royalties towards the usage of any image you download. back to top Can I use photos that I download in work-for-hire? Yes, you are permitted to use CreativeStockImages.com images on behalf of your client or employer for the purposes of 'work-for-hire'. You are not permitted to make the images available to your client outside of a layout or product. back to top How many images can I download during my membership? You are permitted to download up to 20 images per 24 hour period from CreativeStockImages.com during the term of your membership. However, we recommend that you limit your downloads to only the photos you need. back to top What are the file sizes (2MB, 40MB etc)for the different types multimedia, medium, high and super? If you goto Show images you will be presented with several images, if you click on any one of those images you will see a larger image with details to the right of that image. Below the image is two links: Add to Lightbox Available Image Size and Resolution - this is the link you need for full image information - all sizes. back to top